Kingsway Medical Practice

BBC | Health News

655 Kingsway, Manchester, M19 1RD

T 0844 477 3625

F 0161 947 9192

Dr Gillian S Alexander
Dr Margaret M Cant
Dr Jonathan E Kaye
Dr Sharon L Whitehead

This website has been designed to tell you about the practice and the services that we offer. Please read it carefully. We trust that you will find it helpful and informative.

Opening Hours

Monday, Tuesday, Thursday and Friday		8.30am to 6.00pm
Wednesday		8.30am to 4.00pm
Saturday and Sunday		Closed

NB Every Monday lunchtime the surgery is closed between 12.30 and 1.00pm.
Our reception desk is open during these times to deal with your enquiries. Please note, however, that during the lunch period of 12.30 to 1.30pm, the telephones will be switched to our out of hours service provider. On Wednesday, the phones are switched to the out-of-hours service provider from 12 noon until Thursday morning.

(For information on out of hours contact, please see the times page).

Mission Statement

Kingsway Medical Practice welcomes patients from all sections of the community, regardless of age, race, religion or sexual orientation.

Practice News and Notices

APPOINTMENT SYSTEM,

IMPORTANT CHANGES

In response to the findings of the National Patient Survey which highlighted the need for more Book Ahead GP appointments,

Drs Alexander, Cant & Kaye have elected to introduce a Triage Service at Kingsway which will be earmarked for patients who require an urgent on the day appointment.

These patients will be seen by our Nurse Practitioner, Janice Carroll, who will be able to deal with many of the presenting complaints and will also be able to book patients to see the on-call Doctor should the need arise.

This new way of working will allow other patients to book more easily with their GP of choice at another time. The number of book ahead GP appointments available will as a result increase from 96 to 196 per week.

The other issue that we know frustrates our patients is the difficulty they face trying to contact the surgery at 8.30am.

The Book Ahead GP appointments will therefore only be bookable from 9.00am each day. This is to ensure the patients requiring urgent on the day attention can get through to us more easily from 8.30am.

We trust the above changes will help to reduce many of the difficulties our patients currently face in accessing the services they need.

THESE CHANGES WILL COME INTO EFFECT IN THE WEEK COMMENCING 2nd AUGUST 2010

BLOOD TESTING

From 20th July 2010 Withington WIC phlebotomists will not be taking bloods fpr GP patients on a first come first served basis - you will need to book an appointment in advance by phoning the booking centre on 0800 092 4020.

On behalf of the Phlebotomy Service we apologise for such short notice, and advise that any queries / complaints be directed to the Patient Advice & Liaison Service on 0161 219 9451.

The practice would like to thank the various advertisers who have helped to produce this Website. However, it must be pointed out that the accuracy of any statements cannot be warranted, nor any products or services advertised, be guaranteed or endorsed.